Terms of Service
Clear, transparent guidelines for using Fresh Nook Cleaners' digital services. We believe in straightforward communication—no hidden clauses, just professional standards.
1. Acceptance of Terms
By accessing and using freshnookcleaners.cc, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should immediately cease using our website and services. These terms constitute a legally binding agreement between you ("the User") and Fresh Nook Cleaners ("the Company").
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms. We encourage users to review this page periodically for updates.
2. Service Booking & Estimates
Our "Transparent Pricing Widget" provides estimates based on square footage, room count, and requested add-ons. These figures are for informational purposes only and do not constitute a binding quote until confirmed by our team. Final pricing may vary based on a physical assessment of the property conditions, accessibility, and specific client requirements.
All bookings are subject to availability. We require at least 24 hours notice for cancellations or rescheduling to avoid a cancellation fee. While we strive for absolute punctuality, occasionally weather conditions or logistical delays in Davao City traffic may impact arrival times; we will communicate any delays proactively via the contact methods you provide.
Important: All service bookings are confirmed via phone or email. Please ensure your contact information is accurate.
3. User Responsibilities
When using our website or booking services, you agree to:
- Provide accurate, current, and complete information during the booking process.
- Maintain the confidentiality of your communication channels and notify us immediately of unauthorized use.
- Ensure safe access to your property, including the removal of hazardous materials or pets that may impede our cleaning staff.
- Refrain from using our website for any unlawful purpose or to solicit others to perform illegal acts.
Fresh Nook Cleaners reserves the right to refuse service if the property is deemed unsafe or if the user violates these terms.
Liability & Limitations
Fresh Nook Cleaners takes great care in delivering premium cleaning services. However, we maintain specific boundaries regarding liability to ensure fair and realistic expectations.
We are not liable for damages caused by pre-existing structural issues, faulty installations, or items that were not properly secured by the client. Our cleaning products are eco-friendly and safe, but we are not responsible for allergic reactions to ingredients if the client has not disclosed specific sensitivities prior to service.
By booking a service, you agree to indemnify and hold harmless Fresh Nook Cleaners, its employees, and affiliates from any claims arising out of misuse of our website or failure to secure valuables during the cleaning process.
Key Limitation
"Our maximum liability for any claim related to services rendered shall not exceed the total amount paid for the specific service in question. We strongly recommend securing jewelry, cash, and irreplaceable items prior to our team's arrival."
Intellectual Property & Website Use
Protecting our brand and your data.
Content Ownership
All text, graphics, logos, and images on freshnookcleaners.cc are the property of Fresh Nook Cleaners or its content suppliers and are protected by Philippines and international copyright laws. You may not reproduce, duplicate, or exploit any content without express written permission.
User-Generated Content
Any feedback, reviews, or suggestions submitted via our contact forms become the property of Fresh Nook Cleaners. We reserve the right to use this content for marketing purposes, though we will never share your personal contact details without consent.
Prohibited Uses
You may not use our site to transmit malware, spam, or harmful content. Automated data scraping or accessing our systems via bots is strictly prohibited and will result in immediate blocking and potential legal action.
Summary of Your Agreement
You agree to provide accurate details for bookings.
We agree to provide transparent pricing and reliable service.
Your data is handled with care; no server-side storage is used.